Our handcrafted creations require a serious amount of time to make. For that reason, it’s preferred that orders be finalized at least 2 weeks before the event date. We advise you to place your order as soon as possible in order to retain your date. We require a 50% non-refundable retainer with all orders. Please read our FAQ page for additional information about ordering a custom cake.
Please note The Cake Mom & Co. does not ship cakes and only services the Western Kentucky area at this time.
Please fill out the form below, and we will get back to you with more information.
Orders are NOT taken via phone!We require a written record of all communication, contracts, as well as images, etc. The phone number on our site is for paying customers who have already placed an order.
We take inquiries by email or via our online inquiry form only. After your inquiry is received we will email you back with any questions we have and give you a quote. Once you receive a quote, you will then need to tell us that you intend to complete the order and fill out our online order form (which we will provide a link for). Also to complete the order you will need to pay either the 50% non-refundable retainer for orders over $100, or for orders under $100, payment is due in full.